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Royal Sanitary
royalsanitarypk.com
Bathroom & kitchen solutions

Why
Choose Us

10+

Years of industry experience

2-Year

Product warranty support

24-Hour

Delivery available in Karachi

Shop the experience

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Royal Sanitary

Frequently asked questions

Find helpful information about our bathroom and kitchen products, delivery, payments and orders.

Still need help? 0323 1395646
What products does Royal Sanitary offer?

We offer bathroom and kitchen solutions including faucets and mixers, bathroom taps, kitchen taps, kitchen sinks, Muslim showers, rain showers, shower sets and sanitary accessories.

How do I choose the correct product for my bathroom or kitchen?

Check the product measurements, mounting type, water connections and available variants shown on the product page. If you are uncertain, contact us with a photo and measurements of your existing setup before placing the order.

Are all faucets compatible with hot and cold water?

Compatibility varies by product. Some faucets support both hot and cold connections, while others are designed for a single water supply. Please check the product description before ordering.

Do the products include installation accessories?

Included fittings and accessories vary between products. Review the product description and images to see what is supplied in the package. You can contact us before ordering if you need confirmation.

Do you provide product installation?

Installation availability may depend on the product and your location. Contact our support team before ordering to ask whether installation assistance is available in your area.

Is a warranty available?

Warranty terms can vary by product and manufacturer. Check the individual product details or contact us before purchasing for warranty information about a specific item.

Is Cash on Delivery available?

Yes, Cash on Delivery is available for eligible orders in Pakistan. A 4% government tax is applicable to Cash on Delivery orders.

Do you deliver across Pakistan?

Yes, we deliver to cities and serviceable areas across Pakistan. Delivery timing may vary based on your location, product availability and the courier service.

Is 24-hour delivery available in Karachi?

Twenty-four-hour delivery is available in Karachi for eligible, in-stock products and serviceable locations. Contact us before ordering if you need urgent delivery confirmation.

How can I track my order?

Tracking details may be shared after your order is dispatched. You can also contact our support team with your order number for an update.

Can I change or cancel my order?

Contact us as soon as possible with your order number. Changes or cancellations may be possible before dispatch, but cannot be guaranteed once the order has entered delivery.

What should I do if an item arrives damaged or incorrect?

Keep the item and its original packaging, take clear photos or a short video, and contact us promptly with your order number. Our team will review the issue according to the store’s refund and replacement policy.

Can I return a product?

Return eligibility depends on the product’s condition and the reason for return. Products should remain unused and in their original packaging. Please review our Refund Policy or contact us before returning an item.